Shelter Supervisor, Women’s Shelter
Bethesda Mission is seeking a Shelter Supervisor for our Women’s Shelter in Harrisburg, Pennsylvania, supporting women and children experiencing homelessness. This role helps maintain a safe, structured, and supportive residential environment while serving in a mission-driven Christian ministry.

Provide compassionate supervision and leadership while ensuring the safety, security, and daily operations of the shelter.

For more than 100 years, Bethesda Mission has been a place of hope and healing in Harrisburg. Our staff serves with a deep commitment to our Christian faith and to walking alongside women and children experiencing homelessness, addiction, and life challenges.
________________________________________
Summary of Position
Bethesda Mission is seeking a Shelter Supervisor responsible for ensuring the safety, security, and orderly operation of the Women’s Shelter during assigned shifts.

This position, also known internally as House Supervisor, helps maintain a peaceful and supportive environment for guests, staff, and visitors while reflecting the love of Christ through calm, compassionate, and consistent service.
The Shelter Supervisor works day, evening, or overnight shifts every other weekend and may provide additional coverage for staff absences due to illness or vacation when available.

Experience in shelters, residential programs, social services, or community outreach is highly valued.
Candidates with experience in shelters, residential programs, human services, social services, ministry work, or community outreach are encouraged to apply.
________________________________________
Schedule
Day, evening, or overnight shifts
Every other weekend is required
Additional shift coverage opportunities may be available
________________________________________
Key Responsibilities
Maintain a safe and secure environment for all guests staying at the Women’s Shelter.
Monitor building safety systems and ensure alarms and security procedures are functioning properly.
Conduct regular rounds throughout the facility to ensure guests remain in appropriate areas and shelter guidelines are followed.
Respond promptly to emergency situations using sound judgment and calm leadership.
Complete incident reports documenting safety concerns or significant events.
Help maintain a clean and organized shelter environment for guests, staff, and visitors.
Assist with organizing and storing donations, supplies, and other materials as needed.
Communicate with the incoming and outgoing Shelter Supervisor during shift transitions to ensure continuity of operations.
Report shift activities through daily staff communication.
Transport guests to appointments or other necessary locations as needed.
Perform additional duties as assigned to support shelter operations and ministry.
________________________________________
Qualifications
High School diploma or GED required.
Stable and responsible work history.
A genuine heart for serving individuals experiencing homelessness and life challenges.
Ability and willingness to lead or participate in prayer, devotionals, and ministry with guests and staff.
Strong interpersonal and communication skills.
Ability to remain calm and exercise sound judgment in stressful or crises.
Valid driver’s license with a good driving record.
Ability to maintain composure while working with individuals who may be experiencing emotional or physical distress.
Must successfully pass required background and child abuse clearance checks.
Experience working in shelters, residential programs, social services, or community support environments is preferred but not required.
________________________________________
Faith Commitment and Employment Expectations
Bethesda Mission is a Christian nonprofit organization. Our work is rooted in the teachings of Jesus Christ, and our staff serves as representatives of the Mission in both word and conduct.
Because Bethesda Mission is a Christian ministry, all employees are expected to support and actively advance the Mission’s Christian beliefs, values, and ministry to those we serve.
All Bethesda Mission staff must:
Provide a biblically sound testimony of having accepted Jesus Christ as Lord and Savior and demonstrate a lifestyle consistent with that profession.
Actively engage in private and corporate prayer, Bible study, regular church attendance, and Christian living.
Agree with and carry out responsibilities in accordance with Bethesda Mission policies including our Code of Conduct, Statement of Faith, Document on Sexual Sin and Brokenness, Values Statement and Narratives, and Mission Statement.
These documents can be reviewed at bethesdamission.org/employment
________________________________________
Physical Demands and Work Environment
This position requires regular movement throughout the shelter facility, including walking, standing, bending, and climbing stairs.
The Shelter Supervisor interacts regularly with guests who may be experiencing emotional or physical distress and must maintain compassion, patience, and professionalism.
Reasonable accommodations may be made for individuals with disabilities.
________________________________________
Employee Benefits Overview
At Bethesda Mission, we care for the well-being of our staff by providing a comprehensive benefits package.
Medical Insurance
Health Reimbursement Account HRA
Dental and Vision Coverage
Paid Time Off, Personal Days, and Sick Leave
Retirement Plan
Life and Disability Insurance
Employee Assistance Program
Professional Development Opportunities
________________________________________
Why Join Our Team
At Bethesda Mission, you will be part of a mission-driven team dedicated to providing safety, care, and support for women and children experiencing homelessness.

Our work goes beyond shelter. We seek to reflect the love of Christ while helping guests find hope, healing, and stability. Your work will make a meaningful difference in the lives of those we serve.

APPLY HERE